1-800-WICKED1
Lisa says:
My first pro sale. What more can I say? It's a special piece for that very reason.
Mécontente, la Reine des Ténèbres appelle Matériel Magique Internationale : les ustensiles de marâtre qu'on lui a vendus sont défectueux.
(2003) Appears in
The SFWA anthology New Voices in Science Fiction, edited by Mike Resnick and also in Aoife's Kiss #2.
French reprint as "0-800-51N1STR3" in Fairies, Issue 23

Reviews:
Locus magazine 2003 Recommended Reading List - Anthologies
*
Lisa Mantchev's 1-800-WICKED1" explains just where the evil stepmother or wicked queen in all those fairy tales might have gotten their evil paraphernalia... and how hard it is to get refunds.
Michael M. Jones at SF Site
*
Editor Resnick's latest winning anthology showcases rising stars... notable entries include... Lisa Mantchev's "1-800-Wicked1," a witty fairy-tale villain's diatribe.
Regina Schroeder for BookList
Excerpt:
The customer service representative finally picked up the line and cut off the Mu-zak rendition of 'Whistle While You Work'.
"Thank you for calling Magical Outfitters Incorporated, serving villains, fairy godmothers and other troublemakers since The Year of the Toadstool. Account identification, please."
"It's about time." I stopped pacing the stone floor of the tower room, but my skin still crawled.